Welcome to VaidyaNaari, an application developed and operated by Prospect Info Solution. Your privacy is of utmost importance to us, and this Privacy Policy explains how we collect, use, share, and protect your personal information when you use our application, which focuses on women’s health, mental health, hygiene, chatbot services, and home remedies. By using VaidyaNaari, you consent to the practices outlined in this policy. If you do not agree, please refrain from using the application.
We collect various types of information to enhance and provide better services. Personal information such as name, email address, phone number, and age may be required for specific services. Health data, including self-reported symptoms, mental health status, and hygiene-related preferences, is also collected to personalize user experience. Our chatbot records interactions to improve assistance in health, hygiene, and home remedies. If location services are enabled, we collect and process location data to provide emergency tracking, real-time safety assistance, personalized recommendations, and geofencing-based reminders. However, location tracking is conducted only with user consent, and users can disable it through their device settings. Additionally, we collect device-related data, including IP address, device type, operating system, and app usage statistics to enhance performance. Usage data, such as interaction patterns, feature usage, and preferences, are also recorded to optimize app functionality.
Our app also allows users to select up to three emergency contacts, which are securely uploaded to our backend database. This is done solely for the purpose of enabling the "Track Me" feature, which shares real-time location with these contacts during emergencies. The selected emergency contacts are stored securely on our servers, which follow industry-standard encryption and security measures to ensure data protection. Only the user and their designated emergency contacts can access this information, and our team does not access or share it with third parties. These contacts are used strictly when the user enables the "Track Me" feature during an emergency, ensuring real-time location sharing for safety purposes. We prioritize user privacy and security by implementing robust protective measures to safeguard all collected data.
The information collected is used to provide personalized recommendations for health, mental well-being, and hygiene. It also helps in improving chatbot responses and home remedy suggestions. Additionally, we utilize this data to enhance user experience, customize app features, send notifications, alerts, and health-related updates, conduct analytics and research for app improvement, and enable emergency location tracking when requested by the user.
We do not sell or rent user data, but in certain situations, we may share information. If users opt for consultation services within the app, their data may be shared with healthcare professionals. Third-party service providers may also access data for hosting, analytics, and customer support while ensuring compliance with data protection laws. Users who enable emergency contact features may share their location data with designated contacts or emergency responders for safety tracking. Additionally, we may disclose data if legally required to comply with laws or protect users' rights and safety.
We implement robust security measures to protect user data. This includes encryption of data during transmission and storage, as well as strict access controls, limiting access to authorized personnel only. Users are encouraged to use strong passwords and take necessary precautions to secure their personal devices.
Users have several rights concerning their personal data. They can access, update, or delete their personal information and withdraw consent for data processing where applicable. Users can also opt out of receiving promotional communications and disable location services through their device settings. For any such requests, users can contact us at connect@vaidyanaari.com.
We retain user data only as long as necessary to provide our services, comply with legal requirements, and improve app functionality. Users can request account or data deletion at any time.
The application may contain links to third-party websites, and we are not responsible for their privacy practices. Users are encouraged to review the privacy policies of external sites before engaging with them.
The application is not intended for children under 13 years of age. If we discover that we have inadvertently collected data from a child under 13, we will take immediate steps to delete the information.
We reserve the right to update this Privacy Policy as needed. Users will be notified of significant changes, and continued use of the application will indicate acceptance of the updated terms.
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at connect@vaidyanaari.com. By using VaidyaNaari, you acknowledge that you have read, understood, and agreed to this Privacy Policy.